SMS Communications Privacy Policy
Last updated: July 19, 2026
Tenant 365, LLC respects your privacy. By opting into our SMS messaging services, you agree to the following terms regarding how we handle your information.
Data Collection
When you opt in to receive SMS communications from Tenant 365, LLC, we may collect:
- Name
- Email address
- Mailing address
- Mobile phone number
- Property inquiry information
- Leasing information
- Maintenance request information
- Communication preferences
Information may be collected through our website, contact forms, rental applications, resident portals, maintenance requests, leasing inquiries, or other communication channels.
Data Usage
We use your information solely for sending:
- Property inquiry responses
- Leasing updates
- Appointment reminders
- Tour scheduling confirmations
- Application status updates
- Resident communications
- Maintenance notifications
- Service alerts
- Promotional offers related to our properties and services
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information where permitted by law.
Message and Data Rates
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, particularly if you do not have an unlimited messaging or data plan.
Message frequency varies based on communication needs and your interactions with Tenant 365.
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message.
After unsubscribing, you will receive a final confirmation message and will no longer receive SMS communications from Tenant 365 unless you opt in again.
HELP Instructions
For assistance, reply HELP to any message.
You may also contact us directly at:
- Email: hello@tenant365.co
- Website: https://tenant365.co
Data Sharing
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in information and SMS consent are never shared with anyone for any purpose.
- Any information sharing described elsewhere in this Privacy Policy excludes mobile opt-in information and SMS consent records.
- Tenant 365, LLC does not sell, rent, or share collected mobile phone numbers with third parties for marketing purposes.